EXCELLENT  
  
 Based on 3786 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Fiona Ludlow 
 
October 12, 2026
 
 
  
Metro plumb was contracted by Thames Water to back-flush our mains connection as we had no water. The contractor called when he was on his way, was polite and considerate. He carried out the task as requested. When this did not solve the problem, he continued to explore other possibilities with us until water supply was successfully restored. We are very grateful for his help and his problem solving approach and highly recommend this company based on this experience.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 galexy gamer 
 
October 12, 2026
 
 
  
Brilliant
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 The Artknowitall 
 
October 12, 2026
 
 
  
What a wonderfully helpful and very professional plumber! Thank you for being so efficient and explaining it all kindly!👌
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 steve switzer 
 
October 12, 2026
 
 
  
Excellent very polite efficient great guy
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sara Scarrott 
 
October 10, 2026
 
 
  
I can’t comment on the price as Thames Water requested they attend my property after a pipe burst. However the gentleman that came out to me was very nice friendly and polite. Talked me through what he was needing to do and when he left he left no mess! All in all very good first impression of the company
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Michele Dashwood 
 
October 9, 2026
 
 
  
I had a visit from 2 plumbers who were both lovely good at their job and carried out speedy inspection and repair. Both were very friendly, respectful and polite.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Louise “Welshcake” 
 
October 9, 2026
 
 
  
Had a problem due to a recent Thames Water burst pipe and they made a referral to this company. They were fab and came out the same day and sooner than the given estimated time frame. My problem was fixed super quick. Efficient and friendly service from the technician. I can't comment on the cost as it was covered by TW, but I'd happily use this company again. Thank you.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Andrea Connor 
 
October 8, 2026
 
 
  
A really fast response to our request for drain cleaning and camera drain check .
Ryan was really knowledgeable and helpful and would highly recommend him .
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Nadeesha Dabare 
 
October 8, 2026
 
 
  
Really happy with the service! Bryan came out and, after the initial plunging didn’t work, he found the actual issue with the main water line and fixed it. He handled everything really well, and the water is now draining perfectly with no blockage. Great service and highly recommend Bryan! ⭐⭐⭐⭐⭐
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Robin Biggs 
 
October 6, 2026
 
 
  
Did a fantastic job in a quick manner and answered my layman’s questions
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 bob bob 
 
October 6, 2026
 
 
  
Very pleasant man and explains what had broken
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Matt Goodall 
 
October 5, 2026
 
 
  
Cliff called to let us know he was on his way, was very helpful and just got on with the work. Great service from these guys – easy and fast.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Michelle McMahon 
 
October 5, 2026
 
 
  
Joe can out to us due to a leak and identified the problem straight away, he picked up the parts and fix it straight away. He was so professional and really knew what he was doing and explained with great confidence.
  
 
 
 
 
 
 Posted on Trustindex  
 
  
 
 
 Mrs S Can 
 
October 3, 2026
 
 
  
Exceptional and selfless service!
Kyle went above and beyond to help us during a tricky situation! Unbeknownst to us we had a damaged a pipe for years leading to a bedroom radiator, yoday ehile having some decorating done it was found and while waiting for the council to send someone to help,  Kyle, who was working nearby, stepped in. He wasn’t obligated to assist as he wasn’t assigned to us, yet he kindly fixed the issue on the spot. His professionalism and empathy were outstanding, and he saved us a lot of stress. An absolute credit to his team! Please give him a payrise or promotion!!!!! He is an absolute asset to your team!!!!!! 

Kyle, thank you so much! If the world was made up of more people like you, it'd be a much nicer place to live!!!! Thank you!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Rajesh Munglani 
 
October 3, 2026
 
 
  
We had a sudden loss of water into our house. Our usual plumbers had no idea what was happening. The water supply company said it was our problem. Metro Plumbing came three times and worked out that it wasn’t a dropped valve or anything and did blowback 7 times And eventually managed to Dislodge a 4 foot section of matted Tree root  from inside our Water Main! There were sudden restoration of cold water through the mains pipe into the house. Honestly, without them, we would be stuck without water! They were all very pleasant and courteous and listened to the complex Story of all the previous investigations.  We now need to work out where the Tree root  got into the Main water supply, but that’s another matter! They came three times and spent many many hours so the price I paid in fact was incredibly reasonable