Expert Air Source Heat Pump Installation, Servicing and Repairs
Looking for an eco-friendly heating solution? An air source heat pump efficiently uses outdoor air to heat your home and water, making it a greener alternative to gas heating. Ideal for energy-conscious homeowners, it helps reduce energy bills and lowers your carbon footprint.
If you already have an air source heat pump or plan to install one, proper care is key to keeping it performing at its best. That’s where we come in. Metro Plumb’s skilled engineers and local air source heat pump installers can ensure your system runs smoothly year-round.
With Metro Plumb, you’re in reliable hands. We’re committed to helping homeowners like you enjoy the long-term benefits of air source heat pumps. Reach out to schedule a service or consultation today!
Our Air Source Heat Pump Services
At Metro Plumb, our expert local plumbing engineers are here to meet all your air source heat pump needs. Whether it’s an emergency repair or routine maintenance, we’ve got you covered across the UK. Our comprehensive air source heat pump services include:
Heat pump installation*
Repairs & parts replacement
Routine Maintenance & Annual services
*Installation is only available in certain areas. Contact us for more information.
Air Source Heat Pump Installation
Considering an air source heat pump for your home? Here’s what you can expect:
- Installation process: Our skilled team will assess your property, plan the installation, and complete the setup with minimal disruption.
- What’s included: From system setup and pipework to connections and a full system test, we ensure your heat pump operates at peak efficiency.
- Installation requirements: Proper placement is essential. You’ll need sufficient outdoor space for the pump and must consider noise levels to meet regulations.
Air source heat pump installation costs vary, but government grants are available to help cover the expense. For reliable maintenance and repair, Metro Plumb offers 24/7/365 support for all your air source heat pump needs.
Air Source Heat Pump Servicing
Annual servicing is vital to keep your heat pump running efficiently and safely. A routine service includes:
- Cleaning and thorough inspection
- Checking refrigerant levels and pressure
- Ensuring all components are functioning properly
Between services, you can help maintain your heat pump by:
- Clearing debris around the outdoor unit
- Regularly cleaning filters for optimal airflow
- Monitoring system performance and reporting any issues promptly
Regular maintenance extends your heat pump’s lifespan and reduces the risk of costly repairs. To learn more about air source heat pump service costs, contact us today for a no-obligation quote.
Air Source Heat Pump Repairs
Regular maintenance helps minimise breakdowns, but sometimes repairs are necessary. At Metro Plumb, we know how to fix a heat pump and specialise in diagnosing a range of issues, including:
- Faulty condensers
- Broken fans or compressors
- Ductwork or pipework issues
Our engineers aim to restore your system quickly with minimal downtime, ensuring your home remains warm and comfortable.
Additional Information on Air Source Heat Pumps
Heat Pump vs. Gas Boiler: Choosing the Right Option
When deciding between a heat pump and a gas boiler, understanding the key differences can help you make the best choice for your home and lifestyle.
- Energy efficiency: Heat pumps are highly efficient compared to gas boilers, using renewable energy from the air to generate heat.
- Cost: Although the initial installation cost is higher, air source heat pumps offer significant long-term savings on energy bills compared to a gas boiler.
- Environmental impact: Heat pumps produce up to 80% less CO2 compared to gas boilers.
Heat pumps are an excellent option for eco-conscious homeowners, but factors like your property’s size and insulation quality are important to consider. Not sure which heating system is right for you? Our experts are here to guide you every step of the way.

Air Source Heat Pump Regulations & Compliance
Understanding air source heat pump regulations is essential for smooth installation and ongoing system performance. Here’s what you need to know:
- Planning permissions: Most properties are allowed one air source heat pump under permitted development rights, but specific planning permissions may vary by location. Always check your local requirements.
- Certification standards: All installations must comply with the Microgeneration Certification Scheme (MCS) to ensure high-quality workmanship and adherence to industry standards.
- Regular servicing: Routine servicing is vital for maintaining efficiency and safety and is also a key requirement for upholding your heat pump’s warranty.
Navigating compliance can feel overwhelming, but our team is here to help simplify the process to ensure your installation meets all required standards.
How It Works
Our local, professional plumbers are highly trained, fully insured and DBS checked, with an excellent first-time fix rate. So you can rely on them to get your plumbing problem sorted in no time.

Book a local plumber, 24/7/365, at a time that suits you.

You’ll get a fast, fixed price, no obligation quote.

Our expert plumber will arrive to carry out the work.
Air Source Heat Pump FAQs
How does an air source heat pump work step by step?
These systems absorb heat from the outside air to warm your home and hot water, even in temperatures as low as -15 °C. They use electricity to power a cycle that heats a refrigerant, transforming it from liquid to gas, then compresses the warmth to heat your home.
Are air source heat pumps worth it?
Yes! With an energy efficiency of over 350%, air source heat pumps are an excellent investment for eco-conscious homeowners looking to reduce energy bills and environmental impact.
Why is my electric bill so high with an air source heat pump?
High electricity bills with an air source heat pump may result from incorrect settings, insufficient insulation or the system working harder in colder weather. Regular maintenance, like cleaning filters and ensuring proper refrigerant levels, is essential to keep it running efficiently. If the issue persists, Metro Plumb engineers can inspect your system to identify and resolve any problems.
What is the downside of the air source heat pump?
While air source heat pumps offer many benefits, some potential downsides include reduced efficiency in very cold weather and higher upfront installation costs compared to traditional systems. However, the long-term energy savings, reduced carbon footprint and reliable performance make them a worthwhile investment for many homeowners.
Do you need a cold-water tank with an air source heat pump?
Not all air source heat pump systems need a cold-water tank. If you opt for a system providing hot water for your home, a hot water cylinder is usually required to store the heated water. However, modern setups can vary. Our skilled engineers can assess your property and advise whether a cold-water tank or an alternative solution is needed.
Do air source heat pumps use a lot of electricity?
Air source heat pumps use electricity to operate, but they are designed to be highly efficient compared to traditional heating systems. While you may notice an increase in electricity usage, the overall energy savings and lower heating costs typically outweigh this.
What is required to install an air source heat pump?
To install an air source heat pump, you’ll need an outdoor space with good airflow, like a garden or wall area. Proper insulation in your home is important to improve efficiency. You might also need planning permission and some upgrades, such as new pipework or electrical work.
Do air source heat pumps work in winter?
Air source heat pumps are designed to work efficiently, even in winter. They extract heat from the outside air to warm your home and water, even when temperatures drop below freezing.
Do I still need a boiler with an air source heat pump?
Air source heat pumps are designed to work independently, providing heating and hot water for your property. However, in some cases, a boiler may be used alongside the heat pump as part of a hybrid system to meet higher heating demands or for faster water heating.
Can you get a grant for an air source heat pump?
Grants and financial incentives are often available to support the installation of air source heat pumps. For instance, schemes like the Boiler Upgrade Scheme in the UK provide funding to help reduce upfront costs. These incentives make it more affordable to switch to energy-efficient heating.
Who installs an air source heat pump?
Qualified local air source heat pump engineers should complete the installation to ensure safe and efficient operation. We provide professional installation services tailored to your property, ensuring your heat pump operates effectively for years to come.
Why Metro Plumb?
We are a national plumbing company with over 40 depots across the UK. And we’re dedicated to put the needs of our local customers first. Your satisfaction is our number one priority, in fact, the majority of our work comes as referrals from happy customers, which is testament to our level of service.

24/7/365 Availability

Highly qualified local plumbers
