Got an emergency? Call our 24/7/365 helpline! 0808 250 9949

What to expect

1. Book a local engineer

Available 24/7, our team guarantees a speedy response. Simply choose your preferred appointment date and we’ll do the rest.

2. Receive a quote

You’ll receive a fast, no-obligation quote right away.

3. Plumber on the way

A fully qualified plumber will be with you in no time. With no call-out fee!

4. Problem fixed!

We’ll diagnose the problem and get it fixed! We offer a professional, first class service whether its a plumbing emergency or fixing a leaky tap.

What people say about us

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James Porter profile picture
James Porter
October 28, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Amazing support and highly recommend. From booking the job, speaking to the planner and being talked through the job with the engineer... Was fascinating watching the engineer Jet then camera our drains. Hope not to see them in the near future :) however I will definitely be using Metro Rod Deeside again if needed.
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bob morrison profile picture
bob morrison
October 27, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
First class service from Craig, came all the way to Bexhill to fix a toilet leak in the evening. Arranged via Tesco Home Emergency Cover. Thank you!
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Chris Bresslaw profile picture
Chris Bresslaw
October 27, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very polite but their is no installation on the hot water tank
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Gaj Jones profile picture
Gaj Jones
October 26, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Easy to talk to.
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Kiefer Barton profile picture
Kiefer Barton
October 26, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Jamie’s been very helpful, great service!
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Samantha Payne profile picture
Samantha Payne
October 26, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Engineer arrived on time and conducted a speedy assessment of the issue and fixed it quickly checking work with his camera to ensure the blockage was completely cleared. He explained everything really well and clearly to me and was considerate of my home.
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Mick Sherman profile picture
Mick Sherman
October 26, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Came along promptly, knew his stuff, pleasant attitude, fixed the problem quickly.
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Sam Johnson profile picture
Sam Johnson
October 25, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Came out quickly and resolved immediate problem. Referred job to Severn Trent
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Kabahanum Abutaeva profile picture
Kabahanum Abutaeva
October 25, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Came on 22/10/2026 to unblock the neighbours drainage hole which was connected with mine and kept blocking my drainage system. The call was mine and the subcontractor unblocked neighbours pipe and the whole fat and dirt came to my side and blocked mine again so I started to panic but the guy who’s been unblocking ensured me that he will clean the whole system as there was no other way to sort this mess my neighbour made. Very helpful and friendly, gave me some good advice how to keep the sewer clean. Promised to come back another day to complete the job as the gullies on my side were damaged and I am waiting for them to complete the task I have requested. Satisfied with the work 👍!
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Andrew Dutton profile picture
Andrew Dutton
October 25, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very good and did a good job
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Helen Phillips profile picture
Helen Phillips
October 24, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent
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charley reynolds profile picture
charley reynolds
October 22, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
keenan was great solved the problem with my sink straight away👌🏼
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Christine Miller profile picture
Christine Miller
October 22, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
A lovely gentleman MacAuley came to my rescue after being without a working toilet for nearly a week. He sorted it out for me & left the outside drain clean & tidy. Add Metro Rod to your emergency numbers they were excellent.
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Gemma Walklate profile picture
Gemma Walklate
October 22, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent job
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Gill Hopwood profile picture
Gill Hopwood
October 22, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Many thanks to the lad ( sorry didn’t get his name ) that came out he worked hard to find the problem & got it resolved ! He was very polite please pass my comments to him