Common Heat Pump Problems We Repair

Even with regular maintenance, heat pumps can develop faults over time. At Metro Plumb, we know how important it is to keep your heating system running efficiently, especially in colder months. That’s why our expert engineers are fully trained to quickly diagnose and repair a wide range of heat pump issues, including:

Faulty condensers

A faulty condenser can impact your system’s ability to transfer heat. We’ll inspect and replace damaged components to restore performance.

Broken fans or compressors

If your fan isn’t spinning or your compressor is noisy, we’ll find the root cause and carry out accurate repairs or replacements.

Ductwork or pipework leaks

Leaks can reduce efficiency and raise energy bills. We detect and seal them to keep your system airtight.

Electrical or control board issues

From faulty wiring to broken thermostats, we troubleshoot and fix electrical faults affecting your system’s performance.

Reduced heat output or airflow

If your system isn’t as warm as it should be, we’ll check airflow, refrigerant levels, and pressure to fix the issue.

Our goal is to minimise downtime and restore your heating quickly, so you can get back to comfort without delay.

Why Choose Metro Plumb?

If you’re searching for air source heat pump repairs near you, you’ve come to the right place. Metro Plumb has trusted engineers across the UK, ready to assist with both emergency and routine repair jobs.

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Trusted nationwide network with local air source heat pump engineers

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Qualified, insured, and DBS-checked engineers, APHC & RECC-accredited (Kent & Sussex only)

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Reliable 24/7/365 support for maintenance and repairs

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Transparent pricing and excellent customer service

Whether your heat pump has stopped working entirely or you’ve noticed a drop in performance, we’re here to help with reliable heat pump repairs that get to the root of the problem. 

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Real Results: Heat Pump Repair at a Busy Sports Centre 

Want to know what it’s like working with Metro Plumb? When a local sports centre suddenly lost hot water due to a heat pump fault, our expert engineers responded fast. 

We quickly diagnosed the issue, sourced and replaced the faulty components, and restored full heating and hot water – all with minimal disruption to the centre’s operations. 

Read the full case study to see how our repair expertise makes a real difference.

Read the case study
A picture of the outside of a sports centre with air source heat pumps and other appliances on the wall

Air Source Heat Pump Repair FAQs

What are the common problems with air source heat pumps?

Common issues with air source heat pumps include the unit not heating properly, unusual noises, low refrigerant levels, or frozen coils. These problems can often be fixed quickly by an experienced engineer. So why not contact Metro Plumb today for expert advice? 

How do I know if my air source heat pump needs repairing?

Signs you may need a repair include reduced heating performance, higher energy bills, strange noises, or error codes on the display. Don’t ignore the early warning signs, as prompt repairs can save money. 

Who should I call for air source heat pump repairs?

Always use a qualified, insured, and RECC-accredited engineer to carry out repairs. They’ll have the knowledge and tools to diagnose the issue safely, restore your system’s efficiency and remain compliant with UK rules and regulations. 

How much does it cost to repair a heat pump?

Air source heat pump repair costs vary depending on the severity and number of issues.  If new parts are required, this will also impact overall repair costs. Contact us today for a free quote.