Expert Air Source Heat Pump Installation, Servicing & Repairs
An air source heat pump works by extracting heat from the outdoor air to warm your home and provide hot water, even in low temperatures. It’s a smart and sustainable option for UK homeowners to cut carbon emissions and reduce heating costs.
If you already have a heat pump, regular servicing ensures peak performance and efficiency. And if you’re just getting started, our qualified engineers will help you choose, install, and maintain the right system for your property.
- Reduce your carbon footprint
- Lower long-term heating bills
- Take advantage of the air source heat pump grant (Boiler Upgrade Scheme)
With Metro Plumb, you can rely on our local experts for fast, reliable service and tailored advice every step of the way.
Our Air Source Heat Pump Services
Our team of fully qualified, local engineers offers a complete range of services to keep your system running efficiently year-round. Whether you’re looking for installation or urgent repair, we’re ready to help across the UK.
*Installation is currently available in selected areas. Please get in touch to check coverage in your location.
Trusted by Customers Across the UK
“I was really impressed with their efforts. They provided additional options that we hadn’t previously considered. They really went above and beyond at every step, and I will definitely be calling them for any more plumbing work in the future.”
The Benefits of Air Source Heat Pumps
Air source heat pumps are the smart way to heat your home as they come with a multitude of benefits for both your home and your wallet, such as:
Energy-efficient heating & hot water
Lower energy bills year after year
Reduced carbon emissions
Grants Available (Eligibility Applies)
Safe, low-maintenance systems
Works even in cold UK weather
Compatible with radiators & underfloor heating
Long system lifespan (15–20 years+)
Quiet operation for minimal disruption
Why Choose Metro Plumb?
At Metro Plumb, we combine the expertise of local plumbing professionals with the high standards of a national brand. All our engineers are:
Local, trusted plumbing and heat pump specialists
Qualified, insured, and DBS-checked engineers, APHC & RECC-accredited (Kent & Sussex only)
Reliable 24/7/365 support for maintenance and repairs
Transparent pricing and excellent customer service
Additional Information on Air Source Heat Pumps
Heat Pump vs. Gas Boiler: Choosing the Right Option
When deciding between a heat pump and a gas boiler, understanding the key differences can help you make the best choice for your home and lifestyle.
- Energy efficiency: Heat pumps are highly efficient compared to gas boilers, using renewable energy from the air to generate heat.
- Cost: Although the initial installation cost is higher, air source heat pumps offer significant long-term savings on energy bills compared to a gas boiler.
- Environmental impact: Heat pumps produce up to 80% less CO2 compared to gas boilers.
Heat pumps are an excellent option for eco-conscious homeowners, but factors like your property’s size and insulation quality are important to consider. Not sure which heating system is right for you? Our experts are here to guide you every step of the way.
Air Source Heat Pump Regulations & Compliance
Understanding air source heat pump regulations is essential for smooth installation and ongoing system performance. Here’s what you need to know:
- Planning permissions: Most properties are allowed one air source heat pump under permitted development rights, but specific planning permissions may vary by location. Always check your local requirements.
- Certification standards: All installations must comply with the Microgeneration Certification Scheme (MCS) to ensure high-quality workmanship and adherence to industry standards.
- Regular servicing: Routine servicing is vital for maintaining efficiency and safety and is also a key requirement for upholding your heat pump’s warranty.
Navigating compliance can feel overwhelming, but our team is here to help simplify the process to ensure your installation meets all required standards.
Air Source Heat Pump FAQs
How does an air source heat pump work step by step?
These systems absorb heat from the outside air to warm your home and hot water, even in temperatures as low as -15 °C. They use electricity to power a cycle that heats a refrigerant, transforming it from liquid to gas, then compresses the warmth to heat your home.
Are air source heat pumps worth it?
Yes! With an energy efficiency of over 350%, air source heat pumps are an excellent investment for eco-conscious homeowners looking to reduce energy bills and environmental impact.
Why is my electric bill so high with an air source heat pump?
High electricity bills with an air source heat pump may result from incorrect settings, insufficient insulation or the system working harder in colder weather. Regular maintenance, like cleaning filters and ensuring proper refrigerant levels, is essential to keep it running efficiently. If the issue persists, Metro Plumb engineers can inspect your system to identify and resolve any problems.
What is the downside of the air source heat pump?
While air source heat pumps offer many benefits, some potential downsides include reduced efficiency in very cold weather and higher upfront installation costs compared to traditional systems. However, the long-term energy savings, reduced carbon footprint and reliable performance make them a worthwhile investment for many homeowners.
Do you need a cold-water tank with an air source heat pump?
Not all air source heat pump systems need a cold-water tank. If you opt for a system providing hot water for your home, a hot water cylinder is usually required to store the heated water. However, modern setups can vary. Our skilled engineers can assess your property and advise whether a cold-water tank or an alternative solution is needed.
Do air source heat pumps work in winter?
Air source heat pumps are designed to work efficiently, even in winter. They extract heat from the outside air to warm your home and water, even when temperatures drop below freezing.
Do I still need a boiler with an air source heat pump?
Air source heat pumps are designed to work independently, providing heating and hot water for your property. However, in some cases, a boiler may be used alongside the heat pump as part of a hybrid system to meet higher heating demands or for faster water heating.
How much does an air source heat pump cost?
The cost of a heat pump may vary, but there are grants and financial incentives available to support installation. For instance, schemes like the Boiler Upgrade Scheme in the UK provide an air source heat pump grant to help reduce upfront costs. These incentives make it more affordable to switch to energy-efficient heating.
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