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Plumbers in Dorset

At Metro Plumb (Dorset), we’re here to help the local community with their plumbing problems, whether it’s Bournemouth, Poole, Weymouth, Lyme Regis, Yeovil or the surrounding areas, we’re here to help 24 hours a day, 7 days a week, 365 days a year.. Ran by husband and wife team, Kevin and Ann-Marie Reacord, with over 55 years of combined business experience, you can have peace of mind that you’re in safe hands.

High-quality customer service is our top priority, we will always ensure you have the best service with as little disruption to your day as possible. And all our plumbers are DBS-checked, insured and fully equipped to deal with any plumbing problem you may have.

Have plumbing problems in the Dorset area? Get in touch today and we’ll be happy to help.

Services we offer

We offer a wide range of plumbing services for your home. Below are just a few of our services. For full details please call us and we can provide further details.

Recent Work From Metro Plumb (Dorset)

 

Solving the Plumbing Puzzle at The Parkstone & Heatherlands Wetherspoons Pub
wide shot of a 54mm copper pipe coming from a commercial waste sump pump.54mm copper pipe coming from a commercial waste sump pump.

The setting: The Parkstone & Heatherlands, a beloved local Wetherspoons pub, where a perplexing problem was bubbling in the basement. A troublesome leaking pipe was disrupting the smooth running of the pub, calling for the expertise of Metro Plumb Bournemouth.

Our expert team swiftly responded to the distress call, and upon careful investigation, identified the culprit – a pipe linked to the waste sump. Recognising the need for a complete replacement, the team planned an efficient return visit, equipped with the necessary tools to take on the task.

Given the considerable size and challenging location of the pipe, it was clear this was a two-person operation. Undeterred by the complex situation, our experienced engineers, with their unwavering determination, addressed the issue at hand.

The end result was a seamlessly executed pipe replacement, putting an end to the inconvenient leak and restoring tranquillity to the basement of The Parkstone & Heatherlands. This case study not only exhibits the expertise of Metro Plumb Bournemouth but also our commitment to provide swift and effective solutions, regardless of the challenge’s size or complexity.

 

Navigating the Night-time Challenge at The Moon in the Square Wetherspoons Pub

On a recent Sunday night Metro Plumb Bournemouth received an urgent call from The Moon in the Square, a popular local Wetherspoons pub.

The issue at hand? A bothersome leak from the pipe carrying the main cold water supply.

Given the crucial role of the pipe and the pub’s operating hours, a swift fix wasn’t immediately feasible. To proceed with the repair would mean halting the water supply, which would have disrupted the bustling pub’s service. Therefore, our adept team had to formulate a unique approach that would fix the issue without affecting the pub’s business.

Following a strategic discussion with the Manager, we decided to conduct the repair operation in the quietest hours, post-midnight, when the pub was closed. Our dedicated team sprang into action, isolating the cold water main, draining down, and excising the faulty leaking pipe section.

A replacement pipe was promptly installed, followed by filling up and an extended vigil to ensure there were no leaks, as the pub was due to reopen at 8am.

In this case, Metro Plumb Bournemouth showcased not just our professional expertise but our ability to accommodate our clients’ unique circumstances.

By conducting the operation in extreme out-of-hours, we ensured that the pub could continue its service uninterrupted, preventing any potential loss of customers. It’s a testament to our unwavering dedication to meeting our clients’ needs, no matter the hour or complexity.

 

 

 

Rapid Response at a Residential Property with a Vulnerable Couple

Metro Plumb Bournemouth’s expertise was urgently required at a residence facing an uncomfortable issue – the complete absence of hot water, coupled with a persistent leak in the airing cupboard. This ongoing problem had been a source of distress for the couple living in the house for a few weeks.

Upon arrival, our expert team carried out an in-depth investigation, discovering the source of the problem to be a leaking unvented cylinder. Given that the residents included a vulnerable couple, the situation demanded immediate action to restore their comfort and safety.

Understanding the urgency, our experienced engineers swiftly replaced the faulty cylinder, prioritising the need for the residents to regain access to hot water as soon as possible. After the successful installation, the new system was thoroughly tested and duly signed off.

This case study illuminates Metro Plumb Bournemouth’s commitment to delivering prompt and efficient service, especially in critical situations. Our team’s ability to quickly diagnose and resolve the issue ensured that the vulnerable residents experienced minimal discomfort, reaffirming our dedication to prioritising the well-being of our customers.

Areas We Cover

As Dorset’s local, emergency plumber we’re available 24/7 across the Dorset area. Can’t see your area? Give us a call on 0808 250 9949 today!

  • Bournemouth
  • Yeovil
  • Poole
  • Dorcester
  • Weymouth
  • Lyme Regis
Why Metro Plumb (Dorset)?

Our plumbers are friendly, professional and highly trained – ensuring you get the best service possible!

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24/7/365 Availability

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What our customers say


Meet your local plumbers in Dorset

Kevin Reacord

Owner & Lead Engineer

With a varied career spanning nearly three decades in the plumbing sector, Kevin is the driving force behind Metro Plumb (Dorset). Specialising in everything from new-build installations to residential and commercial property services, his breadth of expertise encompasses heating systems, bathroom fittings, and more.

Kevin’s vast knowledge, accumulated over the years, makes him not just the Managing Director, but also the Lead Engineer at Metro Plumb (Dorset). He is forever ready to turn plumbing problems into plumbing solutions for the people of Dorset.

NVQ Level 2 and 3 in Plumbing & Heating

ONC Building Studies

G3 Unvented Certificate

Asbestos Awareness certificate

Working From Heights certificate

Gledhill cylinder specialist

Approved Halcyan Water Conditioner installer

CIPHE member

Meet your local plumbers in Dorset

Ann-Marie Reacord

Marketing Director

On the other side of this dynamic partnership, Ann-Marie operates as the marketing and administrative anchor of Metro Plumb (Dorset). Armed with over 25 years of immersive experience Ann-Marie is a passionate digital and marketing strategist who thrives on the intersection of technology and creativity. 

Equally crucial is her role in managing the company’s myriad administrative tasks, which ensures the seamless operation of the business. Ann-Marie is the hidden engine that keeps Metro Plumb (Dorset) running smoothly behind the scenes.

Business Analysis Practice – BCS, The Chartered Institute for IT

BA (Hons) Degree in English – Southampton University

Speak to a plumber at Metro Plumb (Dorset) 02381 780100

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