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As a newly qualified plumber, no doubt you’re keen to get your plumbing business up and running. But where do you start?

We have 5 tips below on how to start a plumbing business.


Company Name

So what are the first steps to starting a plumbing business?

No. 1 it’s all about the brand and you need a catchy company name and logo. A professional image is essential for attracting customers. As fun as it might be to have a cheeky sounding company name, and as endearing as Mr Drippy Ltd might be, customers are looking for an expert to solve their problem and will put their trust in someone with a smart appearance, professional logo and a confidant sounding name.



Marketing should be at the top of your list for getting your brand name in front of customers. You don’t need to be a marketing professional, but some of the essentials you should think about are:

  • Business cards
  • Leaflets
  • Branded van

However, for the most part, everyone’s go to place these days is to ask Google when we need a solution to a problem. ‘Google My Business‘ is an essential place to start, to give yourself a base and for your customers to start leaving you reviews. Facebook is also a great online tool to let your customers know you’re there to help.



Reviews really are crucial to the development of your business and let’s face it, it’s free advertising that is working for you even when you are not. 80% of people will check out a review or 5 before they make contact. Along with the previously mentioned Google option, you may also like to check out Trustpilot.

Although you may be keen to rush to your next job, seize the opportunity to ask for that review. Be honest and explain you’re working hard to build your business and it would be a great help. At that moment you have saved them from a huge headache, so don’t be afraid to ask for help in return. It’s no good remembering several weeks later.



Public liability, employer’s liability, vehicle, tool, and equipment insurance are just a few of the things you will want to consider. If a customer or member of the public claims they have been injured or suffered a financial loss due to your work, you could be forced to foot a hefty bill. Trade insurance is a must, shop around for the best deals and give yourself the peace of mind that you are covered should the worst happen.


Getting Paid

Sounds simple right? Wrong. With fewer people using cash than ever before, now is the time to think about how you plan to get paid? That’s before we talk about invoicing, keeping track of outstanding money owed, card payments, and bank transfers. Although it’s number one on the list for the cause of sleepless nights, there are solutions available like Stripe, PayPal, WePay. Do your research and pay close attention to the small print, be sure to get the best deal for you when it comes to admin charges.


Interested in Starting Your Own Plumbing Business?

For a fast-track way to start your plumbing business, accompanied by a ready to start business package and support with all the challenges mentioned above contact Tracey Cockerton, Metro Plumb’s Franchise Recruitment Manager, on 07917 557 434.

30th November 2021   |    Blogs